Store Policy

Shop Policy and Terms And Conditions

Welcome to I Am Divine Bulgaria! Please review our shop policies carefully before making a purchase. By placing an order on our website, you agree to the terms outlined below.

Payments

All payments are securely processed through WooCommerce Payments and Stripe. We accept major credit and debit cards, ensuring a safe and smooth checkout experience. Your payment information is encrypted and never stored on our servers.

Event Tickets Policy

  1. Non-Refundable Tickets

    • Event tickets are non-refundable. Once purchased, tickets cannot be canceled, transferred, or refunded for any reason, including inability to attend.
    • If an event is canceled or rescheduled, you will be notified, and we will provide options for alternative arrangements or refunds if applicable.

  2. Confirmation and Access

    • After your purchase, you will receive a confirmation email with event details. Please contact us at hello@iamdivine-bulgaria.com if you do not receive your confirmation within 24 hours.

Digital Products Policy

  1. Non-Refundable Items

    • All sales of digital products (e.g., eBooks, meditation sets) are final and non-refundable once you receive access.
    • By purchasing digital products, you acknowledge and agree that downloads cannot be returned or exchanged.

  2. Delivery

    • Digital products are delivered electronically upon payment confirmation. If you experience any issues accessing your product, please contact us at hello@iamdivine-bulgaria.com for support.

Shipping Policy

  1. Processing Time

    • Orders for physical products are processed within 1-3 business days. Please note that during peak periods or special promotions, processing times may be slightly longer.

  2. Shipping Methods

    • We offer reliable shipping services through trusted carriers. Shipping costs and delivery times will be calculated at checkout based on your location.

  3. Delivery Times

    • Delivery typically takes 5-10 business days, depending on your location. International shipping may take longer. Tracking information will be provided once your order is shipped.

  4. Customs and Duties

    • For international orders, customs fees, duties, or taxes may apply. These charges are the responsibility of the buyer.

Returns & Refunds

  1. Return Eligibility

    • Returns are accepted for physical products only, within 14 days of delivery.
    • Items must be unused, in their original packaging, and in the same condition as when received.

  2. Non-Returnable Items

    • Event tickets, digital products, and personalized goods are non-refundable and non-returnable.

  3. Refund Process

    • For eligible returns, refunds will be processed within 7 business days after we receive and inspect the item.

  4. How to Initiate a Return

Order Cancellations

  1. Orders for physical products can be canceled within 12 hours of purchase if they have not yet been processed.
  2. To cancel an order, please email hello@iamdivine-bulgaria.com with your order details.

Privacy Policy

We are committed to protecting your personal information. All data collected during the checkout process is used solely for fulfilling your order and is handled securely in compliance with GDPR regulations.

For more details, please refer to our Privacy Policy.

Contact Us

If you have any questions, concerns, or need assistance, you can reach us at:
📧 hello@iamdivine-bulgaria.com

We aim to respond to all inquiries within 24-48 hours.

Company Information

All transactions are managed by:
MEG Recruit Ltd
128 City Road
London
EC1V 2NX
United Kingdom

Disclaimer

By using our website and placing an order, you agree to our shop policies. We reserve the right to make changes to these policies at any time, and it is your responsibility to review them periodically.

Thank you for choosing I Am Divine Bulgaria!

Terms and Conditions

Effective Date: [Insert Date]
Welcome to I Am Divine Bulgaria. By accessing and using our website or purchasing products and services from us, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Information

1.1. This website is operated by MEG Recruit Ltd, registered at 128 City Road, London, EC1V 2NX, United Kingdom.
1.2. The terms “we,” “us,” and “our” refer to I Am Divine Bulgaria. The term “you” refers to the user or customer.
1.3. By accessing this website or purchasing from us, you agree to these Terms and Conditions, as well as our Privacy Policy and Store Policy.

2. Products and Services

2.1. We offer event tickets, digital products, and physical goods for purchase.
2.2. All products and services are subject to availability and may be withdrawn or modified without notice.
2.3. We reserve the right to limit the sale of products to specific geographic regions or individuals, as needed.

3. Event Tickets

3.1. Tickets for events hosted by I Am Divine Bulgaria are non-refundable and non-transferable.
3.2. If an event is canceled or rescheduled, ticket holders will be notified, and alternative arrangements will be offered.
3.3. Event participation is at the attendee’s own risk. We are not responsible for any personal injury, loss, or damage occurring at the event venue.

4. Digital Products

4.1. Digital products, such as eBooks and meditation sets, are delivered electronically upon payment confirmation.
4.2. Digital products are non-refundable once access or download has been provided.
4.3. Customers are responsible for ensuring they have the required software or tools to access the digital products.

5. Pricing and Payment

5.1. Prices for products and services are listed in Bulgarian Leva (BGN) and include applicable taxes unless stated otherwise.
5.2. Payments are securely processed through WooCommerce Payments and Stripe.
5.3. We reserve the right to adjust pricing at any time without prior notice.

6. Shipping and Delivery

6.1. Physical products will be shipped as per our Shipping Policy.
6.2. Delivery times are estimates and may vary depending on location and circumstances.
6.3. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect details.

7. Returns and Refunds

7.1. Returns are only accepted for eligible physical products as outlined in our Store Policy.
7.2. Event tickets, digital products, and personalized items are non-refundable.
7.3. Refunds for eligible returns will be processed within 7 business days after receipt and inspection.

8. Intellectual Property

8.1. All content on this website, including text, images, logos, and graphics, is the property of I Am Divine Bulgaria and is protected by copyright laws.
8.2. Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

9. User Conduct

9.1. You agree not to use this website for any unlawful or prohibited activities.
9.2. Harassment, abusive language, or spamming through our contact channels will not be tolerated.

10. Limitation of Liability

10.1. I Am Divine Bulgaria is not liable for any indirect, incidental, or consequential damages arising from the use of our products, services, or website.
10.2. While we strive to ensure accurate information on our website, we are not responsible for errors or omissions.

11. Privacy Policy

11.1. Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

12. Changes to Terms and Conditions

12.1. We reserve the right to update these Terms and Conditions at any time without prior notice.
12.2. Continued use of our website after changes indicates acceptance of the revised terms.

13. Governing Law

13.1. These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
13.2. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 hello@iamdivine-bulgaria.com

Thank you for choosing I Am Divine Bulgaria!

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